Refunds & Cancellation
1. Flight Cancellations
Cancellation policies for flight bookings are determined by the respective airlines. In addition to the airline's cancellation fee, Aeronix Holidays may charge a nominal service fee of ₹250 per passenger for processing the cancellation.
2. Hotel Cancellations
Hotel cancellation policies vary by property and room type. Many luxury properties have a "No Refund" policy for discounted rates, while others offer free cancellation up to 48 hours before check-in. Please review the specific policy shown at the time of booking.
3. Refund Processing
Once a refund request is initiated and approved by the service provider (airline/hotel), it typically takes 7-10 working days for the amount to reflect in your original payment method.
4. Convenience Fees
The convenience fee charged at the time of booking is non-refundable in the event of cancellation by the traveler.
Need Help?
If you need to cancel a booking or track a refund, please contact our 24/7 concierge support.
Email: support@aeronixholidays.com
WhatsApp: +91 99999 99999